Crucial Conversations Tools for Talking When Stakes Are High, Second Edition

Type
Book
Authors
Patterson ( Kerry Patterson )
Grenny ( Joseph Grenny )
McMillan ( Ron McMillan )
Switzler ( Al Switzler )
 
ISBN 10
0071771328 
ISBN 13
9780071771320 
Category
Unknown  [ Browse Items ]
Publication Year
2011 
Publisher
McGraw-Hill Education, United States 
Pages
273 
Description
The first edition of Crucial Conversations exploded onto the scene and revolutionized the way millions of people communicate when stakes are high. This new edition gives you the tools to: Prepare for high-stakes situations Transform anger and hurt feelings into powerful dialogue Make it safe to talk about almost anything Be persuasive, not abrasive - from Amzon 
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